FAQs
Frequently Asked Questions (FAQ)
1. What is GrazKo?
GrazKo is your go-to online store for high-quality, reliable, and stylish products designed to make life easier and more enjoyable. We’re committed to providing you with a seamless shopping experience and products you can trust.
2. How long does shipping take?
Shipping typically takes 7–14 business days depending on your location. Please allow 1–3 business days for processing your order before it is shipped.
3. How can I track my order?
Once your order is shipped, we’ll send you a tracking number via email. You can use this number to track your package directly on our Order Tracking Page.
4. What is your return policy?
We offer hassle-free returns within 30 days of receiving your order. To qualify, items must be unused, in their original packaging, and accompanied by proof of purchase. Visit our Returns & Refunds Page for more details.
5. What payment methods do you accept?
We accept major payment methods, including:
- Credit and Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Other secure payment options available at checkout.
6. Do you ship internationally?
Yes, we ship worldwide! Shipping times and costs may vary depending on your location.
7. Can I cancel or change my order?
Orders can be canceled or modified within 24 hours of purchase. After that, the order is processed, and we may not be able to make changes. Contact us at support@grazko.com for assistance.
8. What should I do if I receive a damaged or incorrect item?
We’re sorry for the inconvenience! Please contact us at support@grazko.com with your order number and photos of the damaged or incorrect item. We’ll resolve the issue promptly.
9. Do you offer discounts or promotions?
Yes! Subscribe to our newsletter or follow us on social media to stay updated on exclusive deals and promotions.
10. How can I contact GrazKo?
You can reach us via:
- Email: Contact.Grazko@gmail.com
- Phone: +1(646) 421 0191
Visit our Contact Us Page for more details.